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Ops assistant· Web

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What's driving today's payment-service failures, and who owns the open incident?

dynatrace.list_problems
P-2409 · Failure rate increase · payment-service
dynatrace.list_deployments
v2.14.0 deployed at 09:38
splunk.run_spl_search
1,284 HTTP 5xx errors · peak 09:45
servicenow.search_incidents
INC0012345 · Payments on-call · P2

The failures began four minutes after v2.14.0 reached payment-service, and the 5xx rate peaked at 09:45. INC0012345 is open and owned by Payments on-call. I have drafted the root-cause note and can attach it to the incident.

Approval requiredservicenow.update_incident_state

Move INC0012345 to In Progress and attach the root-cause note.

ApproveReject